Josh Schellenberg, M.A.
Senior ConsultantJosh Schellenberg is a utility industry expert in measuring and understanding consumer behavior change in response to pricing, information feedback and utility incentives. For PECO Energy Company, he is currently managing the impact evaluation and survey efforts for a large-scale TOU rate pilot, in which 120,000 residential customers and 10,000 commercial customers were solicited for enrollment. For Central Maine Power, Mr. Schellenberg led the design, implementation and evaluation of its Bill Alert Pilot, which rigorously assessed energy savings, satisfaction and customer acceptance for this innovative information feedback mechanism. He also led the FSC team that measured the energy savings and customer perceptions of Southern California Edison’s 10/10 Rebate Program, for which nearly 110,000 commercial and industrial (C&I) customers were eligible on a default basis.
Mr. Schellenberg is also a recognized expert in estimating customer interruption costs and incorporating customer benefits into utility reliability planning. For a Lawrence Berkeley National Laboratory study on the value of service reliability, he estimated an econometric model of power interruption costs for residential and C&I customers across the United States. Mr. Schellenberg took the lead on building this econometric model into the Interruption Cost Estimate (ICE) Calculator, which is a DOE-sponsored online tool that utilities use to assess the value associated with reliability investments. This calculator can be found at icecalculator.com. Mr. Schellenberg has also designed, managed and analyzed three interruption cost surveys for large North American utilities, the results of which informed key regulatory proceedings. In addition, his work in this area was recently cited in a report by President Barack Obama’s Council of Economic Advisors.
Mr. Schellenberg holds an M.A. in economics from the University of San Francisco and a B.A. in economics from the University of Connecticut.